The lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization, or individual, can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question, Miller explains how negative, inappropriate questions like "Why do we have to go through all this change?" and "Who dropped the ball?" represent a lack of personal accountability. Conversely, when w
